Matlab online will not load

When I try to open Matlab online it just gets stuck in the loading screen. It has been doing this since yesterday when I tried to use strcmp in a for loop of a file with like 2000 lines.

[Hisham]

The aforementioned topic was addressed via our customer support and identified as a bug to be addressed. If others are experiencing the same issue, please contact tech support.

[Asier Badiola]

I have the same problem. I was running my code in Matlab Online when the compiler got stuck. Do I have to contact with tech support?

[Steven Lord]

Before contacting Support you might want to try the instructions in this Answers post.

If that does not resolve the problem I would recommend contacting Technical Support (using the Contact Us link in the upper-right corner of this page) to determine if you have encountered the same bug to which Hisham referred or what's preventing MATLAB Online from loading on your machine if not. When you contact Support, tell them you've already tried what's described in that Answers post.

[Hisham]

Hi Asier:

Were we able to address your problem? If not, can you please let me know if you are amenable to a quick call to discuss it?

Hisham

[Ovanes Petrosian]

Hello!

My name is Ovanes Petrosian. I am having the same problem right now. Tomorrow I will have a conference, but now I cannot run my Matlab code to generate figures etc. Yesterday I was loading some huge symbolic formulas and now it is just not working.

I cannot run my Matlab code When I even start some simle thing like open a several .m file it is stuck etc.

I need help right now or I will just switch to something like Mathematica or Python.

Best regards, Ovanes.

[Hisham]

Hello Ovanes:

Thank you for your message. We investigated the situations and believe to have come up with a solution. Can you let us know if the situation persists or not?

Additionally, if you can contact me directly with some more details of your session activity, that will help us address the situation further for yourself and others that might have the same experience.

Looking forward to your reply,

Hisham

[gowthaman marappan]

if am run my porgram error for imread

i am checked imread line and ,matlab code with no warinng found ,,but how to found my output

[Walter Roberson]

1. The line of code given in the error message does not occur in the code you posted. The code you posted does not have a file path in imread()
2. The line of code that gives the error message is executing on MATLAB Online, which executes on Linux, but the line of code attempts to use MS Windows path syntax. Your MATLAB Online system has no concept of a C: disk and uses forward slash / rather than backwards slash \ to separate directory parts.

[Javed n]

I'm having same issue. Not able to load Matlab online.

[Margarit Barseghyan]

I'm having the same problem. Please help me asap.

[Joyce TLHOOLEBE]

I'm getting the same. Problem. They say removing the files with the.asv extension clears pending sessions but it's not working. Is it a server problem and will it be resolved automatically? HELP

[Piotr Wolowski]

When I try to click the 'Open MATLAB Online' button, it shows the loading screen and then goes back to the screen with the 'Open MATLAB Online' button, but Matlab does not open. Tried with Chrome and Edge and both experienced the same problem.

[Walter Roberson]

Are you still experiencing this difficulty?

I just tried it and it worked for me.

[Mikhail Riabov]

Hello. The same problem. Just loading screen and then nothing, please help me

[Alexandra Molcanova]

Same problem. Any ideas ?

[Steven Lord]

There was an incident on December 4th according to the Application Status page but it indicates MATLAB Online should be operating normally. Please contact Technical Support and work with the support staff to determine the cause of this problem.

[Ginanjar Ariyasuta]

Please help, experienced same problem, works perfectly fine yesterday

[asma alnajjar]

i am facing the same issue i cant open it at all online !!! the option disappeared

[Hariharan S]

I TOO HAVE THE SAME PROBLEM NOW

[Jose Lino Contreras Badani]

same, still not working at 8 jan 2022 11:24 am PST

[Víctor Andrés León Espinoza]

me too. I have the same problem now. Matlab is sitll not workin at 11 march 2022

[IA89]

yes, does not work for me on september 2022.

[Pawel]

for me it does open on the computer in my workplace but at home on my notebook it doesnt

[Marina-Ancuta Negru]

Hi,

I have a problem with matlab online. I'm trying to open a new session, but it's stuck on loading mode. And after that it appears that the session does not respond. If I click on the new session, the same situation. I deleted the other files from the drive thinking they were the problem but no. I have also included images below. Please help me, I really need to solve this problem.

Thank you.

[Jose]

SOLVED

In my case, apparently the problem was that I was accessing from a different location (coutry). I solved it by changing the country in my account configuration.

Kind regards,

Jose

[DGM]

@Fz Wang posted in a comment-as-flag:

Why the driver should consider the location which is not the idea for centralization?

[Walter Roberson]

Cristiane comments to @Jose

thank you

Answer 1

[Juan José Cano Solórzano]

My MATLAB Online session got stuck "initializing" for a while.

I opened an example from the documentation using the "open in MATLAB online" button and that solved it; it finished the old session and opened a new one.

Hope this might help troublehooting

[Yoann Romagne]

Surprinsingly , that worked pretty well, thanks !

Answer 2

[ANGEL MORA]

Matlab online is not working. Not only in my computer. I think It is a general problem.

Support service could confirm general problems?

[Hans Scharler]

If you run into an issue again, you can always check: https://status.mathworks.com/

[Jose]

SOLVED

In my case, apparently the problem was that I was accessing from a different location (coutry). I solved it by changing the country in my account configuration.

Kind regards,

Jose

Answer 3

[Simon Packman]

Yea support is useless. They just need to end your hung up session but their support doesn't use logic or something because you're going to have to hold their hand to do their job.

[Hisham]

Hi Simon:

I'm sorry to hear about your experience with MATLAB Online. Would you be amenable to a call to discuss your experience and how we can best address your needs?

Hisham

[Hariharan S]

i too have the same problem

Answer 4

[SIMRAN BARNWAL]

I am facing the same issue. It's saying "Please wait while Matlab online stablishes a connection" for the past 4 hours. Any solutions to this?

[Caden Marquard]

currently dealing with the same message @SIMRAN BARNWAL.

[Caden Marquard]

I just downloaded MATLAB 2021b it seems to work.

[Walter Roberson]

You are correct, MATLAB Online is currently broken; I notified Mathworks.

[Caden Marquard]

Good!

[Caden Marquard]

It is working for me now!

[Walter Roberson]

I am told that there was a hardware problem.

[MMuneeb tahir]

I am trying to open m file from matlab drive in online matlab but online matlab is sending me this error:

Error using open (line 143)

Failed to open MATLAB Editor.

can anyone help me solve this issue

[Image Analyst]

Try again. The people in the know said yesterday: "There was a router failure last night, MATLAB Online was running normally at about 4am."

Call them if you continue to not be able to access it.

Answer 5

[IA89]

Hi, this problem is still persistant. is it not fixed?

[Gerardo L. Febres]

Yes, the problem is still there. Yesterday I could log-in MatLab three times. With some problems in the middle of those three times. Thereafter I cannot log-in any more. It is an irony that a math program behaves chaotically. Frustrating :(

Answer 6

[VIDYAMOL K]

Hi,

I have faced an issue regarding MATLAB online. Evenif I have a licence with image processing toolbox, while I am using the functions imguidedfilter(A), imgaussfilt (A,2) it throws an error of

imgaussfilt requires Image Processing Toolbox.

imguidedfilter requires Image Processing Toolbox.