I have been getting error 377 for weeks now. How do I fix this issue?

I have been trying to do my yearly activation of Matlab2018a for weeks. I am going through the internet activation option and every time I get this error message:

" Error 337: The information you provided could not be processed due to an issue with our systems. Please try again later "

I have been trying for weeks off and on. What is causing this error and what can I do about it? It is becoming increasingly difficult not having a functional matlab on my computer.

Answer 1

[Cedric]

You could follow the instructions for manual activation provided in the thread referenced in this answer.

[Clarisse van der Feltz]

Thank you for this option. I now get the error that MathWorks is unavailable. I will try again later.

[Walter Roberson]

Hypothetically you could be having a firewall problem reaching the appropriate server.