This error can appear for several reasons, with the main reason being due to a connection error between your computer and the Support Package server. This can happen as the result of security software or firewall on your network or local computer blocking this connection.
To troubleshoot this error, please reference the following article:
If you are receiving this error when installing any support package in MATLAB
, apply the following patch to your MATLAB installation (the patch is written for the MinGW support package, but is applicable to all support packages):
If you are still experiencing this error after trying the above, locate your MATLAB installer log file. For more information on locating your installer log file, please reference this article:
If you need further assistance, please
and attach your MATLAB installer log file.