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How can I deactivate MATLAB on a pc I cannot access?

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I want to deactivate a device that i have linked to my academic account but navigating through the license tabs i cannot do it. I have done it before and was straight forward, you could select the pc that you want to desactivate.
It seems that options changed in recent months, anyone knows how to manage the lisences and desactivate a pc? Thanks a lot.<

Accepted Answer

Image Analyst
Image Analyst on 19 Sep 2023
You can do it via the webiste. Login to with your account credentials. Go to "My Account" by clicking on your icon in the upper right of the screen. Then pick a license and deactivate it.
Image Analyst
Image Analyst on 23 Sep 2023
Edited: Image Analyst on 23 Sep 2023
OK. By the way, that's a different user account. If it's the same Pablo, I don't know why he's using two different accounts to post questions. Regardless, maybe it will help someone else in the future.

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More Answers (1)

Kevin Phung
Kevin Phung on 18 Sep 2023
Hello, try this.
Click your profile on top right > My Account > click your License number > Click on the tab "Install And Activate" > Under "Related Tasks" on the right side you should see the option to "Deactivate a Computer"
Pablo Nieto
Pablo Nieto on 23 Sep 2023
Hi! thanks for yout answer.
It doesn't appear the "Related task" option/link. It appear that the licence manager has changed.
Walter Roberson
Walter Roberson on 23 Sep 2023
I see that now once you are on the Install and Activate tab and are looking at the list of Activated Computers, then to the right of each activation label, there is a circled "x" that you would click to deactivate that label.

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