How do I update my MATLAB license file for an Individual or Designated Computer license?

6 931 views (last 30 days)
My license has changed and needs to be updated. How do I update my MATLAB license file for an Individual or Designated Computer license?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 31 Mar 2021
Edited: MathWorks Support Team on 31 Mar 2021
If you are able to launch MATLAB
To update your license manually from within MATLAB, perform the following steps:
  1. On the MATLAB toolstrip in Resources, click the down arrow under Help
  2. Click Licensing.
  3. Select Update Current Licenses...and follow the prompts to update your license.
If you are unable to launch MATLAB
If your license file has expired or there is another license reason preventing MATLAB from starting, you can update your license by launching the MATLAB activation client.
For instructions on launching the activation client, automatically activating using the activation client. 
If you cannot connect to the Internet
If the computer that is running MATLAB cannot connect to the internet, you can download a license file manually from on an internet-connected computer and copy the license file to the offline computer.
  1. Sign into
  2. Click your profile picture in the top right and then select My Account.
  3. Select your license number from the list.
  4. Click the Install and Activate tab.
  5. On the right-hand side, under Related Tasks, select Activate to Retrieve License File.
  6. Fill out all required fields and follow prompts. Click Continue.
  7. At Next Steps, click Download License File.
  8. Skip Step 2 and click Done.
  9. Copy the license file to the licenses folder on the offline machine. The following support article contains instructions for finding license file folders on various operating systems: 
Start MATLAB. If you encounter difficulties, contact Customer Support.
Oriana Leschiutta
Oriana Leschiutta on 17 Nov 2021 at 9:25
I did it with the "help>license update", but it still appears the following massage when I open the program:
"Your license will expire in 13 days.
Please contact your system administrator or
MathWorks to renew this license."

Sign in to comment.

More Answers (6)

Jason Brooks
Jason Brooks on 2 Sep 2015
There are two Matlab help areas. One is the small circle in the upper right next to the search documentation box. That's not it. The other is Home (tab) > Resources (section on the far right) > Help > Licensing > Update current license. Just wanted to be more specific because you can find Licensing info with the other help button. It just won't let you update your license.

Sign in to comment.

Nicolas Wongso
Nicolas Wongso on 4 Mar 2015
For license updates
How often can you update the license in Matlab?
My current license expires in 57 days, when license is updated will that one last for 57 days as well?

Nicolas Wongso
Nicolas Wongso on 4 Mar 2015
Also is this license update going to be free?
  1 Comment
Shawn Lyons
Shawn Lyons on 1 Apr 2015
It sounds like you may be a user of an annually-renewed license. If your organization will be updating the license, you will need to contact them about any related costs. If you are a university student using an academic headcount license, it is likely that the update will be free, but again, you should contact your university to check their policy on license updates.
For further clarification, feel free to contact MathWorks Support and we can discuss the license update process.
MathWorks Support

Sign in to comment.

Sriram Narayanan
Sriram Narayanan on 5 Sep 2018
That tool doesn't let me load in a new Concurrent License file (ie. to point the client at a new server, or if the server name changed). When I run it - still connected to the old server - it says "update not required".
It seems that the only way to get the client to load a new concurrent license configuration is to run the installer.
Walter Roberson
Walter Roberson on 1 Oct 2021
Unfortunately the volunteers who answer questions here do not have access to the license database.
A quick search suggests that you are a professor at a university. If your department or IT support purchased the license for your use, you will have to get the appropriate IT person to renew it. If you purchased the license directly (so your account is marked as the administrator for the license), then you will need to talk to Mathworks Sales to renew it.
In my experience, it is more common for it to be departments or IT support that purchase licenses that expire, rather than individual professors. Except, that is, in cases where the license costs are being paid out of a grant, as grants sometimes refuse to pay for "capital" (things you will end up owning), but will pay for "operations" (such as costs to lease software for a limited term.)

Sign in to comment.

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!