Why won't Simulink Onramp launch?

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Jerry Jenkins
Jerry Jenkins on 10 Mar 2021
Commented: Andrea on 20 Jun 2024
Hello,
Whenever I attempt to launch Simulink Onramp, I recieve an error saying "Simulink Onramp failed to launch. The system temporary folder is a subfolder of 'CacheFolder', which is not supported. Change the 'CacheFolder' so it is not a subfolder of the system temporary folder." I cannot find 'CacheFolder' through searching the computer, and I do not know how to change this subfolder. How can I fix this error?

Accepted Answer

Asvin Kumar
Asvin Kumar on 16 Mar 2021
The 'CacheFolder' mentioned is from Simulink preferences > General.
More details on it are given in this section from the page on Simulink general preferences. Like it mentions, the setting is empty by default and that means that the Cache Folder uses the present working directory (pwd). You could try either of the following:
  1. Verify whether your current directory is under the temp folder. Change the pwd to a folder that is not under the temp folder.
  2. Manually set the Cache Folder under Simulink general preferences.
Here's how to get details about the current Cache Folder programmatically: Get File Generation Control Parameters
Here's how to modify the Cache Folder programmatically: Set File Generation Control Parameters
You can use tempdir to see the System Temp Directory.

More Answers (2)

Aravind Mallemputi
Aravind Mallemputi on 6 Sep 2021
please show me the procedure.
  6 Comments
Yujie
Yujie on 22 Feb 2023
worked well! Thanks.
Andrea
Andrea on 20 Jun 2024
great tip! still working on june 2024

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Shaopan Guo
Shaopan Guo on 2 Jun 2022
You can just change your current working space directory.
  1 Comment
Florian Schallinger
Florian Schallinger on 7 Apr 2024
How can you do that permanently? When I copy/pasted the code from above, I had to do it again ont the following bootup of the programm.

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