What does "can't create output file" mean while unzipping install folder?

20 views (last 30 days)
I have an accademic licence and for years I've runned MATLAB on my pc, renewing it yearly. Nevertheless, since late 2019, I'm no more able to run the programm downloaded from the official MathWorks site. In fact, after extracting the temp folder and running the installer,it appears the MLab logo on the screen, seemingly froozen for hours till you force it from the Win task manager. I've also tried to remove the previous versions with all files on my system disk in vain.
In addition to that main issue, today I'm not even able to unzip the folder. The job stops with this message: «Can't create output file: _temp_matlab_R2020a_win64\ui\install\installservicehandler\dijit\icons\images\commonIcondsObjActDisabled_rlt.png»
That's it. Thanks to anybody who can help me
Stefano Bisi
  2 Comments
Stefano Bisi
Stefano Bisi on 10 Sep 2020
Think so. I'm admin and the only account on my notebook
Now I'm trying to re-download it

Sign in to comment.

Answers (2)

Stefano Bisi
Stefano Bisi on 14 Sep 2020
Thank you Mr. Datta and Mr. Sami, I've only changed the folder path, therefore reducing the number of letters (Windows supports a maximum of 24, I think). Then the installation was successfull
SB

Vinai Datta Thatiparthi
Vinai Datta Thatiparthi on 12 Sep 2020
Edited: Vinai Datta Thatiparthi on 12 Sep 2020
Hey Stefano,
These MATLAB Answers may be of help to you:
  • Answer by MathWorks Support
  • Answer on "Can't create Output file"
There are multiple other answers on the community on the same topic which you can have a look at.
Hope this helps!

Categories

Find more on Introduction to Installation and Licensing in Help Center and File Exchange

Products


Release

R2020a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!