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iam facing this problem while opening simulink

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Mallesh B Mashetty
Mallesh B Mashetty on 7 Jun 2020
Answered: Arnav Dubey on 21 Aug 2020
MATLAB crash file:C:\Users\SIDDESH\AppData\Local\Temp\matlab_crash_dump.9584-1:
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Access violation detected at Sun Jun 07 01:16:43 2020 +0530
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Configuration:
Crash Decoding : Disabled - No sandbox or build area path
Crash Mode : continue (default)
Default Encoding : windows-1252
Deployed : false
Graphics Driver : Unknown software
Graphics card 1 : Advanced Micro Devices, Inc. ( 0x1002 ) Radeon (TM) R5 M430 Version 21.19.128.4 (2016-9-3)
Graphics card 2 : Intel Corporation ( 0x8086 ) Intel(R) HD Graphics 620 Version 23.20.16.4973 (2018-2-28)
Java Version : Java 1.8.0_152-b16 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode
MATLAB Architecture : win64
MATLAB Entitlement ID : 3179625
MATLAB Root : C:\Program Files\MATLAB\R2018b
MATLAB Version : 9.5.0.944444 (R2018b)
OpenGL : software
Operating System : Microsoft Windows 10 Pro
Process ID : 9584
Processor ID : x86 Family 6 Model 142 Stepping 9, GenuineIntel
Session Key : a54c8a7d-e1bd-4d7e-9167-636c053dabf5
Window System : Version 10.0 (Build 18363)
Fault Count: 1
Abnormal termination
Register State (from fault):
RAX = 0000000000000000 RBX = 00000000eba11960
RCX = 00000000eba11960 RDX = 000000012c404390
RSP = 000000012c403fd0 RBP = 000000012c4040d0
RSI = 00000000eba11960 RDI = 0000000000000000
R8 = 00000000eba6b401 R9 = 0000000000000001
R10 = 000000000000001b R11 = 000000012c404280
R12 = 00007ff9aea68694 R13 = 00000000ffffffff
R14 = 00000000eb763460 R15 = 000000012c404390
RIP = 000000013d3906be EFL = 00010202
CS = 0033 FS = 0053 GS = 002b
Stack Trace (from fault):
[ 0] 0x000000013d3906be C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+16254654 DrvPresentBuffers+14707054
[ 1] 0x000000013d390686 C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+16254598 DrvPresentBuffers+14706998
[ 2] 0x000000013c68ec7d C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+02616445 DrvPresentBuffers+01068845
[ 3] 0x000000013d1fc3b1 C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+14599089 DrvPresentBuffers+13051489
[ 4] 0x000000013d1fc588 C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+14599560 DrvPresentBuffers+13051960
[ 5] 0x000000013d1fbfa8 C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+14598056 DrvPresentBuffers+13050456
[ 6] 0x000000013c56193b C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+01382715 DrvSwapBuffers+00000779
[ 7] 0x000000013c560c67 C:\WINDOWS\System32\DriverStore\FileRepository\c0308061.inf_amd64_e93d16cb30bed67c\atio6axx.dll+01379431 DrvValidateVersion+00000055
[ 8] 0x00007ff9b1caa94c C:\WINDOWS\system32\opengl32.dll+00174412 wglSwapMultipleBuffers+00014876
[ 9] 0x00007ff9b1caad5d C:\WINDOWS\system32\opengl32.dll+00175453 wglSwapMultipleBuffers+00015917
[ 10] 0x00007ff9b1cc4f79 C:\WINDOWS\system32\opengl32.dll+00282489 wglDescribePixelFormat+00000313
[ 11] 0x00007ff9b1cc4335 C:\WINDOWS\system32\opengl32.dll+00279349 wglChoosePixelFormat+00000133
[ 12] 0x00007ff9c70647b9 C:\WINDOWS\System32\gdi32full.dll+00477113 ChoosePixelFormat+00000057
[ 13] 0x00007ff9a147a1d0 C:\Program Files\MATLAB\R2018b\bin\win64\platforms\qwindows.dll+00238032
[ 14] 0x00007ff9a1478b29 C:\Program Files\MATLAB\R2018b\bin\win64\platforms\qwindows.dll+00232233
[ 15] 0x00007ff9a1479ee6 C:\Program Files\MATLAB\R2018b\bin\win64\platforms\qwindows.dll+00237286
[ 16] 0x00007ff9a144aab9 C:\Program Files\MATLAB\R2018b\bin\win64\platforms\qwindows.dll+00043705
[ 17] 0x00007ff9a144b2a0 C:\Program Files\MATLAB\R2018b\bin\win64\platforms\qwindows.dll+00045728
[ 18] 0x00007ff9a144a23c C:\Program Files\MATLAB\R2018b\bin\win64\platforms\qwindows.dll+00041532
[ 19] 0x00007ff98bbcaf60 C:\Program Files\MATLAB\R2018b\bin\win64\Qt5GuiMW.dll+00372576 MW_QT::QOpenGLContext::create+00000048
[ 20] 0x00007ff9b16ab49f C:\Program Files\MATLAB\R2018b\bin\win64\Qt5WebEngineMW.dll+00046239 MW_QT::QtWebEngine::initialize+00000287
[ 21] 0x00000000ed44d3fe C:\Program Files\MATLAB\R2018b\bin\win64\Qt5CoreMW.dll+01758206 MW_QT::qt_call_post_routines+00000382
[ 22] 0x00000000ed44ba8f C:\Program Files\MATLAB\R2018b\bin\win64\Qt5CoreMW.dll+01751695 MW_QT::QCoreApplicationPrivate::init+00000367
[ 23] 0x00007ff98bb9ad09 C:\Program Files\MATLAB\R2018b\bin\win64\Qt5GuiMW.dll+00175369 MW_QT::QGuiApplicationPrivate::init+00000041
[ 24] 0x00000000ed7a244f C:\Program Files\MATLAB\R2018b\bin\win64\Qt5WidgetsMW.dll+00074831 MW_QT::QApplicationPrivate::init+00000015
[ 25] 0x00000000ed79e63b C:\Program Files\MATLAB\R2018b\bin\win64\Qt5WidgetsMW.dll+00058939 MW_QT::QApplication::QApplication+00000091
[ 26] 0x00000000ecaaed1b bin\win64\glee.dll+00781595 GLIMReentrancyProtector::GLIMReentrancyProtector+00000123
[ 27] 0x00000000ecb2b4e7 bin\win64\glee.dll+01291495 GuiObject::scheduleDelete+00108967
[ 28] 0x00000000ecb2aac9 bin\win64\glee.dll+01288905 GuiObject::scheduleDelete+00106377
[ 29] 0x00000000ecb2a899 bin\win64\glee.dll+01288345 GuiObject::scheduleDelete+00105817
[ 30] 0x00007ff9c72d0e72 C:\WINDOWS\System32\ucrtbase.dll+00134770 beginthreadex+00000322
[ 31] 0x00007ff9c8fe7bd4 C:\WINDOWS\System32\KERNEL32.DLL+00097236 BaseThreadInitThunk+00000020
[ 32] 0x00007ff9c936ced1 C:\WINDOWS\SYSTEM32\ntdll.dll+00446161 RtlUserThreadStart+00000033

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Answers (1)

Arnav Dubey
Arnav Dubey on 21 Aug 2020
As per my knowledge, your graphic driver is unknown in the above crash logs.
Please try running the same script with Software Opengl:
To switch to software OpenGL:
On Windows systems, execute the following in the command window of MATLAB.
>> opengl software
In case the above workaround resolves the issue, please consider updating your graphic driver.

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