Can't export data from thingspeak. Thingspeak takes too long to respond.

I was trying to export all of the data on my channel using the download button on the Data Import/Export tab. When I click the button it loads for a long time and then gives me.

This page isn’t working

thingspeak.com took too long to respond.

HTTP ERROR 504

[Vaclav Emon]

MeToo

[Victor Williamson]

Is this down to the amount of data stored in the channel?

[Vinod]

This is resolved. Can you folks who were facing the issue please confirm the fix works for your workflows?

Answer 1

[Vinod]

We're able to reproduce this and are working on a fix. I'll update this thread once the fix is deployed.

[Bob Smith]

Any news on this?

[Christopher Stapels]

Edward, Bob, and Victor:

We are working on a fix to this feature, and wed like to ask you a few questions about your use case so we can improve the feature. If you are available to help us by answering a few questions, please email support 'at' mail.thingspeak.com and I will return your message. I have already been in touch with Vaclav.

Thanks! - CJ

[Bob Smith]

I solved my issue, which as far as I'm concerned was user error on my part(didn't fully RTFM).

While you may very well intend to deliver on request a 'full' users channel data, in my case it would have been huge, unweildly, and a pain to get the small percentage of info I actually wanted from such a large data dump. At the same time, 'Export Recent Data' didn't provide 'enough' for my use.

I retrieved my data I was hoping for by simply using a 'get' with one of the flexible result queries you provide, ie. https://thingspeak.com/channels/<CHANNEL ID>/feed.csv?days=7

Thank You for your time and more importantly, Thank You for this free service you provide the community.

[Vinod]

This is resolved. Can you folks who were facing the issue please confirm the fix works for your workflows?

[Victor Williamson]

All fine for me now too. Many thanks