MATLAB Answers

Add-Ons fails

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Norbert Rossello
Norbert Rossello on 27 Aug 2019
Answered: Chidvi Modala on 17 Dec 2019
Pb when clicking "Add-on" as reply:
"Failed to load URL https://www.mathworks.com/add-ons/loading?platform=Win64&language=fr-FR&release=R2016b&docLanguage=en-US&viewer=ml_desktop&connectorUrls=%7B%22login%22%3A%22https%3A%2F%2Flocalhost%3A61415%2Ftoolbox%2Fmatlab%2Fmatlab_login_framework%2Fweb%2Findex.html%3Fsnc%3D57DD2F%22%2C%22matlab%22%3A%22https%3A%2F%2Flocalhost%3A61415%2Ftoolbox%2Fmatlab%2Faddons%2FGalleryMatlabCommunicator.html%3Fsnc%3D60620F%26channelId%3D906.0%22%2C%22ssi%22%3A%22https%3A%2F%2Flocalhost%3A61415%2Fui%2Finstall%2Fsupportsoftwareclient%2Fsupportsoftwareclient%2Findex.html%3Fsnc%3D30D181%22%7D&entitlementId=4653355&licenseMode=FlexLicense&ddux=%7B%22installationId%22%3A%22%22%2C%22machineHash%22%3A%226a66ea0177bfd0000fa9a96357293577%22%2C%22sessionKey%22%3A%227012386c-7a0f-4e23-b452-0fd68123700e%22%7D&navigateTo=%7B%22entryPoint%22%3A%22AddOns%22%7D with error (-111)."

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Answers (1)

Chidvi Modala
Chidvi Modala on 17 Dec 2019
The following addresses/ports first need to be configured on your network in order to allow MATLAB to successfully connect to the MathWorks servers:
Why do I get a connection error when installing or activating MATLAB or another MathWorks product?
The following addresses also need to be configured the same way for the Add-Ons Explorer or the Software Support Installer to work properly:
  • www.mathworks.com (Add-Ons Explorer)
  • ssd.mathworks.com (Software Support Installer)

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