ERR_TIMED_OUT (-7)

I have installed the Trial Package of MATLAB R2018b successfully. When executing matlab I get the error message:
Failed to load URL https://login.mathworks.com/embedded-login/login.html?locale=en_US with error ERR_TIMED_OUT (-7).
This looks like a proxy problem. Which environment variable does matlab use for proxy settings? Alternativly, could I add proxy information to the config file matlab.settings manually?
Regards,
Christina Roßmanith

1 Comment

The reason was a firewall blocking access to {login,licensing}.mathworks.com - changing the firewall settings solved the problem.

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Answers (2)

Zain Khaled
Zain Khaled on 11 Feb 2019

0 votes

I have the same problem with the same error, could you explain how you managed to solve it, thanks in advance.
Christina Roßmanith
Christina Roßmanith on 13 Feb 2019

0 votes

The firewall settings have been modified by our IT department allowing access to the machines mentioned above on ports 80 and 443 for my machine.

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