What username to input when installing Matlab ?
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I try to intall Matlab using the academic license my university provides to its students. I log into Mathworks, from which I download the Matlab software. I intall it using default settings. The installation runs to completion without any problems. Towards the end of the installation I am prompted to input my username. Therefore I input the email address that is the username of my Mathworks account. The installation process comes to an end, so I reboot my computer. Now when I input the command "matlab" in the Linux command line I receive the following error message:
License checkout failed.
License Manager Error -9
Your username does not match the username in the license file.
To run MATLAB on this computer, you must run the Activation client to reactivate your license.
Troubleshoot this issue by visiting:
http://www.mathworks.com/support/lme/R2016b/9
Diagnostic Information:
Feature: MATLAB
License path: /home/foo/.matlab/R2016b_licenses:/usr/local/MATLAB/R2016b/licenses/license.dat:/usr/local/MATLA
B/R2016b/licenses/license_nx_886886_R2016b.lic
Licensing error: -9,57.
Can somebody please specify how to get past this obstactle. Perhaps when the installer prompted me for my username it intended for me to input something other than the username of my personal Mathworks account. If this hypothesis is correct, then the question remains: what username causes no such failure?
1 Comment
Shardul Lendve
on 2 Feb 2018
Hello Eric , You should put your registered computer name instead. To find your Login Name, follow the instructions below for your operating system.
Windows
The fastest way to get your Login Name is from a Windows Command Prompt:
Locate the search field. On Windows 7 this is in the Start Menu, on Windows 8/8.1 this is on the Start Screen, and on Windows 10 this is in the Taskbar Enter "cmd" into the search field and type enter
In the Command Prompt, enter the following command: set username MacOS To obtain your Login Name, open a Terminal window:
Open Finder
Open the "Applications" folder
Open the "Utilities" folder
Start the "Terminal" application
In the Terminal window, enter the following command: whoami
Linux
To obtain your Login Name, open Terminal and run the following command: whoami
Answers (1)
Walter Roberson
on 10 Dec 2016
The username should be your login name for your personal computer.
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