Can't connect to NI DAQ USB6003 on Windows 11/Matlab 2024a

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Hello All,
On my previous computer (Windows 10), I used Matlab to interface with an NI USB-6003 device. My new computer is Windows 11 and I am now using Matlab R2024a. When I try to run the same code I used previously, I get an error trying to add the device. I searched around online but did not see anything particularly helpful, as I am not sure what is causing the error.
I've attached screenshots of the error as well as my computer recognizing the device in device settings.

Answers (1)

Yash
Yash on 2 Sep 2024
Hello Holden,
The error you are facing indicates that the installed version of National Instruments NI-DAQmx driver is not supported. If you have recently installed the driver, please restart the computer once and try again.
If the issue persists, use the Windows Control Panel to uninstall any existing NI-DAQmx driver listed under 'National Instruments Software'. Then, open the Add-On Explorer to install the Data Acquisition Toolbox Support Package for National Instruments NI-DAQmx Devices. You can use the following link for the Add-On: https://www.mathworks.com/matlabcentral/fileexchange/45086-data-acquisition-toolbox-support-package-for-national-instruments-ni-daqmx-devices
I hope these steps help you in resolving the issue.

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