Why do I receive the error "The import statement 'import com.mathwo​rks.toolbo​x.distcomp​.mjs.auth.​credential​s.UserIden​tity' cannot be found or cannot be imported. Imported names must end with '.*' or be fully qualified." with MATLAB Parallel Server?

Why do I receive the error "The import statement 'import com.mathworks.toolbox.distcomp.mjs.auth.credentials.UserIdentity' cannot be found or cannot be imported. Imported names must end with '.*' or be fully qualified." when attempting to change the user and/or password with security enabled for MATLAB Parallel Server?

Answer 1

[MathWorks Support Team]

This suggests that there is something wrong with the MATLAB installation, such as Parallel Computing Toolbox not being installed. Please perform the following commands and if the issue persists, reinstall MATLAB and Parallel Computing Toolbox.

>> restoredefaultpath
>> rehash toolboxcache
>> savepath