HEUR malware found while installing MATLAB R2023a

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When installing MATLAB R2023a, my Avira antivirus reports: "HEUR/Surpar.Gen" malware in setting_retail_common.zip and aborts installation!
  4 Comments
Laurent
Laurent on 29 Mar 2023
On macOS, Intego also reports that HEUR was infected with Surpar.Gen. F-secure does not say anything.
Fernando
Fernando on 14 Apr 2023
F-Secure also aborted the installation on my Windows 10 PC

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Answers (2)

Cris LaPierre
Cris LaPierre on 25 Mar 2023
I suggest reporting this to customer support. You can also follow these instructrions from Avira about potential false positives.
The official installer contains no malware.

Dylan Hansen
Dylan Hansen on 18 Apr 2023
I had to choose to go into the Avira app and exclude the C:\Program Files\MATLAB\R2023a folder to get it to stop putting that file in quarintine because each time I started the install again, it would create a new folder with the 'setting_retail_common.zip' file in it. Just click the settings icon at the top, then 'Security' > 'Protection options' > 'Real-time protection' and then scroll to the bottom where it says 'Exclude Folders' and find the 'R2023a' folder that I mentioned above. I know it's not the safest option, but I don't know what else to do.

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