Why do I receive the error "This email is not linked to a license. Use a different email address..." when I try to launch MATLAB?
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MathWorks Support Team
on 26 Sep 2022
Edited: MathWorks Support Team
on 6 Aug 2024
Why do I see the following error when I try to launch MATLAB?
This email is not linked to a license.
Use a different email address or go to your MathWorks Account to link a license. After the license is linked, try again.
Accepted Answer
MathWorks Support Team
on 6 Aug 2024
Edited: MathWorks Support Team
on 6 Aug 2024
If you are receiving this error, it means that your MathWorks account is not tied to the license type that MATLAB is activated with or your account cannot access the release you're attempting to use. Please note that trial licenses are tied to one single release of MATLAB. Clicking the link in the error will bring you to your MathWorks Account page where you can link to a license.
If the link in this error is not working, please click the link below to go to your MathWorks Account and link to a license.
My MathWorks Account
Alternatively, contact your IT Department for instructions on how to link to an available license.
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