Why do I receive the error 'We are unable to validate this email address. Specify a different email address.'?

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Why do I receive the error 'We are unable to validate this email address. Specify a different email address.' when creating a MathWorks Account or resetting my password?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 13 Jan 2025
Edited: MathWorks Support Team on 30 May 2024
If you are receiving this error message, confirm you have entered a valid email address. Check for spelling mistakes, spaces or extra characters. 
If you are affiliated with a company or university, ensure you are using your complete email address and not a variation of the email address. If you continue to receive this error, contact
.

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