For TMW staff: Matlab Home/Cloud drive connector/macOS Mojave

Did TMW just drop support for Cloud Drive/Connector on macOS Mojave? I got my R2021a license on 31 August 2021 and the Connector worked until very recently. Now it no longer starts and I can't reinstall due to some new minimum OS requirement.
Clicking on the Cloud Drive button on Matlab Home Desktop R2021a no longer does anything.
Invoking matlabdrive from the command prompt results in this:
>> matlabdrive
Error using matlabdrive
matlabdrive is not supported because
MATLAB Drive is not available.
Related documentation
>>

Answers (1)

You can see the system requirements here. For R2021b it says
  • macOS Mojave (10.14) is no longer supported

6 Comments

So, Cloud Drive and/or Connector have been dropped for R2021a users on Mojave? The link says nothing about it.
MATLAB Drive Connector supports the same operating systems as the latest version of MATLAB. (source)
It also says
  • MATLAB Drive Connector does not require MATLAB. However, it integrates with MATLAB R2017a and onwards if installed.
(emphasis added)
Correct, it does.
I thought you were asking about computer OS, not MATLAB version. Yes, you must have MATLAB 2017a or newer to have the shortcut (cloud drive button) in your current folder browser linked to your MATLAB Drive folder.
The question is about Cloud Drive/Connector. I have R2021a desktop installed on Mac Mojave. There is a Cloud folder icon that no longer works. It worked from the date of purchase (31 Aug 2021) until very recently.
Now, when I click on the Cloud folder icon, nothing happens.
There is no longer a Cloud Drive connector icon on the Mac menu bar. I didn't do anything to the installation but the Cloud Drive software is no longer in my Applications folder. If there is an archive of older versions of the software, let me know where it is located. The current version will not install on Mojave.
I do not believe older versions of MATLAB Drive Connector are avaiable for download.

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R2021a

Asked:

on 24 Oct 2021

Commented:

on 25 Oct 2021

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