Matlab installer does not accept keyboard input
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I am trying to run the Matlab R2013b installer on Ubuntu Server 12.04 64 bit, and although the installer itself runs fine, it does not accept keyboard input at any stage during the install. I am unable to type in my MathWorks credentials, a license key, or the location of a license file, which is preventing me from upgrading my Matlab install. I have tried installing both with and without an Internet connection with the same result. I have also tried copy-and-pasting the necessary information into the installer window, (using both the right-click context menu and keyboard shortcuts) which also doesn't work. The installer script does not appear to have a working text-only mode. How can I resolve this?
7 Comments
Erin Bratu
on 21 Jan 2021
Speaking specifically to installation on Ubuntu 20.04 for anyone who ends up here in the future, if you are running into this problem and nothing mentioned here is working, check if you are using the Wayland display server. If you are, try logging out and switching to Xorg for at least the installation.
Data Manager
on 26 Feb 2021
Edited: Data Manager
on 26 Feb 2021
Also happens on xorg with LXDE under Ubuntu 16.04 for me (R2020b).
Highly annoying. If this also happens in GUIDE based Apps or the Matlab AppBuilder stuff this is a no go
Answers (3)
Niels Brummerstedt
on 21 Feb 2021
Routinely experience this on Fedora 33 with gnome. The keyboard locks, not just in the installer, also in the software when working.
Typically the problem starts when you interact with GUI elements with the mouse.
To unlock the keyboard, select another window (e.g. the browser), select a text input (e.g. the address bar), and switch back to installer.
12 Comments
Rene van Paassen
on 4 Dec 2023
Same bug still here, Fedora 38, Matlab 2023b.
Amazing find on the unlock. Kudos.
I have existing code (Simulink models) I need to run. otherwise I tend to avoid Matlab, since it is buggy as hell, and never improves.
Bubba C
on 29 Nov 2020
Edited: Bubba C
on 4 Jan 2021
A Mathworksrep answered this in another thread, like this:.
This is a bug on RedHat distributions that locks out your keyboard. To work around this issue, select the "File Installation Key (FIK)" radio button and then toggle back to the "login to MathWorks Account" button. You should now be able to enter your account information.
2 Comments
Sean
on 1 Oct 2023
The keyboard issue on the MATLAB installer installation still remains. I'm using Linux Ubuntu 22.04.3 LTS (Jammy) and as soon as I access the installer to add my e-mail, it won't let me type anything. Oddly enough, if I write something, copy it, and then attempt to click after a few types, I can paste things to get through the installer. You will have to do that for your e-mail, your password, and the username, but if you can copy and paste all three of those items through the installer process, you can eventually get through the end of the MATLAB installer process. I don't have issues with literally any other program on my verison of Ubuntu linux, except the MATLAB installer.
Zengjing Song
on 30 Jul 2024
Hi all, I have the same problem at the begin. I just keep it open and wait for few minutes, keyboard input becames acceptable. I don't know what's happen, but it does work from my end.
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