Why am I being told "the license file selected appears to be invalid" when browsing to a license file?

103 views (last 30 days)
When providing the license file during activation, I get the error message:
The license file selected appears to be invalid
However, the license file I got was sent directly from MathWorks. How can I resolve this issue and activate my copy of MATLAB.

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 26 Feb 2024
Edited: MathWorks Support Team on 26 Feb 2024
There are a few possible reasons for this issue. See the information below to resolve this activation error:
1) Bad formatted/manually edited license file:
If the formatting in the license file has changed, or any of the text has been changed, the license file will not work. The biggest cause for this issue is having the license file emailed. Email clients tend to add Rich Text formatting to the license file, corrupting it. When obtaining a license file from the License Center, choosing the download option for the license file will ensure that the formatting is correct.
Additionally, manually changing the encoding of the license file will break the file. If you need a new license file for a different Host ID, you will need to activate to generate the new license file.
2) Activating a license file meant for a Concurrent/Network Named User license server or vice versa
When obtaining a license file for a Concurrent/Network Named User license, this raw license file cannot be used to activate a client for this license. This is because the license file lacks the information needed to point MATLAB to the network license manager. When setting up a Concurrent/Network Named User license, the steps are as follows:
1. Generate the license file for the server in the License Center.
2. Install and configure the network license manager on the computer where the license manager will run. During installation of the license manager, the MATLAB installer will process the given license file by adding a "SERVER" and "DAEMON" line at the top, and write it to the etc folder as "license.dat"
3. Install the client for the network license manager with the newly processed file (license.dat).
While it is possible to activate a client with the processed license file, the unprocessed one will not work.
For more information about setting up a Concurrent/Network Named User license, see the installation guide here:

More Answers (0)

Categories

Find more on Install Products in Help Center and File Exchange

Tags

No tags entered yet.

Products


Release

R2010a

Community Treasure Hunt

Find the treasures in MATLAB Central and discover how the community can help you!

Start Hunting!