Troubleshooting

Diagnose and fix problems with a server instance

Issues with MATLAB^® Production Server™ instances can manifest as connectivity failures, slow downs, or server instance crashes. Use log information generated by a server instance to diagnose and solve problems.

Properties

`endpoint-root`	Folder used to store server named endpoints
`hide-matlab-error-stack`	Hide MATLAB error stack from clients
`log-archive-max-size`	Maximum size of the log archive folder
`log-archive-root`	Path to the folder containing archived log files
`log-root`	Path to folder containing log files
`log-rotation-size`	Size at which the log is archived
`log-severity`	Severity at which messages are logged
`log-handler`	Add custom log handler
`main-log-format`	Text format for the main log file
`pid-root`	Folder used to store PID files
`profile`	Log server profile information

Command-Line Scripts for Windows, Linux, and macOS

`mps-check`	Test and diagnose server instance for problems from command line on Windows, Linux, and macOS systems
`mps-profile`	Log profile information for server instance from command line on Windows, Linux, and macOS systems
`mps-status`	Display status of server instance from command line on Windows, Linux, and macOS systems
`mps-support-info`	Display licensing and configuration information of server instance from command line on Windows, Linux, and macOS systems
`mps-which`	Display path to server instance that is currently using configured port from command line on Windows, Linux, and macOS systems

Topics

Verify Server Status
Use mps-status to check if the server is running.
Manage Log Files
Set properties in the main_config server configuration file to set log verbosity, and to rotate and archive logs.
Diagnose a Server Instance
Tips to diagnose a problem with a server.
Diagnose a Corrupted MATLAB Runtime
This example shows a typical diagnostic procedure you might follow to solve a problem starting server prod_server_x.
Server Diagnostic Tools
Each server writes a log file containing data from both the main server process, as well as the workers, named server_name/log/main.log.
Common Error Messages and Resolutions
List of common errors and possible resolutions.