error connection between simulink and nucleo-411RE board in external mode

I already updated the st-link driver to latest

Build process completed successfully

action: EXT_INIT

Creating Target Handler (XCP on Serial)...

Build directory: C:\matlab denis\AnalogInputTestSt_ert_rtw

Serial Port Name: COM8

Baud Rate: 115200

action: EXT_CONNECT

Connecting to the target...

External Mode Open Protocol Connect command failed

Component:Simulink | Category:Block diagram error

Unable to connect to the 'STM32 Nucleo F411RE' target for 'AnalogInputTestSt'.

Component:Simulink | Category:Model error

[Alejandro Meléndez]

I have the same problem, I understand that this happens with the STM32F407VGT because you have to solder 2 wires to the board, but in the case of this board the user manual says that they are already connected, hopefully someone can guide us.