my license for database toolbox isn’t linked to mobile Matlab

I have bought the license of Database Toolbox and it wotks fine in Mac. When I try to connect with an sqlite .db file in the iPad Pro, I got an error message 'require Database Toolbox require'.
I contacted Mathworks suppirt, but it was Terasoft Tech Support that responded (I don't understand why that happened). They suggested me to link my license with my Mathworks user account, but I already did. Mobile Matlab in my iPad Pro still require the toolbox. What have I been missing?

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I just typed in 'license' in the command line in my iPad Pro Matlab. It says 'free'. So why is that? I have clicked 'link license' a couple times and input my license number each time, and each time it responds that license is already linked.
My Matlab Service Maintainence has expired last year. Is it the reason?
Hi Simon
You can Contact the MathWorks Technical Supoort through this link: https://www.mathworks.com/support/contact_us.html

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R2023a

Asked:

on 16 May 2024

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on 22 May 2024

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