Why do I receive the error 'We are unable to validate this email address." when resetting my MathWorks Account Password?

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MathWorks Support Team on 20 Sep 2022

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Answered: MathWorks Support Team on 20 Sep 2022

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Answer 1

MathWorks Support Team on 21 Sep 2022

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https://se.mathworks.com/matlabcentral/answers/1808960-why-do-i-receive-the-error-we-are-unable-to-validate-this-email-address-when-resetting-my-mathwor#answer_1057480

If you are receiving this error message, confirm you have entered a valid email address. If you are affiliated with a company or university, ensure you are using your complete email address and not a variation of the email address. If you continue to receive this error, contact Customer Support .