I did not get any email for activation key. My recent purchase order is complete.

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Viviane Eng on 23 Jun 2022

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https://se.mathworks.com/matlabcentral/answers/1746720-i-did-not-get-any-email-for-activation-key-my-recent-purchase-order-is-complete

Edited: John D'Errico on 23 Jun 2022

I bought Matlab student lisence. Mathlab service confirmed my order, but no email for activation key.

I also confuse what is the difference between master license and license. Which one that I neet to type later for installation.

I really need this software. Please help. Thank you

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Answer 1

John D'Errico on 23 Jun 2022

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https://se.mathworks.com/matlabcentral/answers/1746720-i-did-not-get-any-email-for-activation-key-my-recent-purchase-order-is-complete#answer_992005

Edited: John D'Errico on 23 Jun 2022

Answers is not customer support. Answers is a volunteer forum. we have no ability to help you. We have no access to any database that has your name on it. We have no knowledge of what you paid or did not do, or the status of your license. Only customer support can do that. So contact them directly.

https://www.mathworks.com/company/aboutus/contact_us/contact_sales.html?s_iid=hp_ff_t_sales