- Sign into your MathWorks Account
- Click 'Service Requests' on left side of the page.
- Click Case ID which you want to attach files.
- Note: If the case number is not displayed, set the 'View:' to 'All'.
- Click 'Attach File' at the bottom of the page.
- Select the file to be attached and click the 'Attach File'.
How do I attach files to my case?
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MathWorks Support Team
on 9 Sep 2021
Edited: MathWorks Support Team
on 13 Oct 2023
How do I attach files to my case?
Accepted Answer
MathWorks Support Team
on 13 Oct 2023
Edited: MathWorks Support Team
on 13 Oct 2023
Note: Files must be 5 MB or smaller. If you would like to upload or receive larger files, discuss this with the support representative who is managing your case.
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