Money.Net Error and Warning Messages

Address any error or warning messages that you encounter while connecting to or retrieving data from Money.Net using these tables.

Money.Net Connection Error Messages

Connection Error Message	Probable Causes	Resolution
Failed to connect to the Money.Net data servers. Confirm that the port number is valid.	The specified port number is invalid. A firewall or proxy is denying the connection.	To specify the default port number, use the first syntax in moneynet. To set up a firewall or proxy to work with Money.Net, see Money.Net Firewall Instructions. Your firewall must support a direct internet connection to Money.Net. For details, see Money.Net Firewall Instructions.
Invalid username or password.	The user name and password combination is invalid.	Verify your user name and password. To validate these credentials, contact Money.Net.
User username is already logged into Money.Net.	A Money.Net connection is open with the specified user name. Only one connection can exist for each user name at a time.	First, to close the previous Money.Net connection, run the close function. Then, to create a Money.Net connection, run the moneynet function.
Lost connection to the Money.Net data server. Use the MONEYNET command to connect again.	The Money.Net data server interrupts the connection. You create multiple moneynet objects.	To create a Money.Net connection, run the moneynet function.
MONEYNET object is not connected to the Money.Net data servers. Use MONEYNET to create a new connection.	You execute a function using a closed Money.Net connection.	To create a Money.Net connection, run the moneynet function.

Money.Net Data Retrieval Error Messages

Data Retrieval Error Message	Probable Causes	Resolution
Unrecognized data field Field.	The Money.Net field for the field input argument in the getdata or timeseries functions is invalid.	Verify the Money.Net field name.
Unrecognized historical field Field.	The Money.Net field for the field input argument in the getdata or timeseries functions is invalid.	Verify the Money.Net field name.
Invalid combination of Name-Value pairs. Type HELP MONEYNET/NEWS to see the valid syntax	The combination of name-value pair arguments in the news function is invalid.	Verify the name-value pair argument syntax when running news.

Money.Net Data Retrieval Warning Messages

Data Retrieval Warning Message	Probable Causes	Resolution
No timeseries data returned.	No intraday or historical data that matches the specified input arguments in the timeseries function is available. The specified historical date range is outside of the available dates from Money.Net. Second and minute interval data is only available for more recent dates.	Verify that the symbol and interval input arguments are valid. For details, see timeseries. Verify that the specified dates contain activity. For example, no data is available on weekends or holidays. Specify a recent date range.
No option month data returned for Symbol.	The specified symbol is invalid. No options are available for the specified symbol.	Verify the symbol is valid.
No news stories found that match the search criteria.	No news stories are available that match the specified criteria in news.	Change the search criteria for news stories. For details, see news.
Error occurred while processing real-time data:	The custom event handler function returns an error when processing real-time data.	To find the cause of the error, troubleshoot the custom event handler function code. For writing a custom event handler function using Money.Net data, see realtime. For custom event handlers, see Writing and Running Custom Event Handler Functions.
Error occurred while processing real-time news:	The custom event handler function returns an error when processing real-time news data.	To find the cause of the error, troubleshoot the custom event handler function code. For writing a custom event handler function using Money.Net data, see realtime. For custom event handlers, see Writing and Running Custom Event Handler Functions.